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@@ -10,8 +10,8 @@ thought-intensive](http://blog.ninlabs.com/2013/01/programmer-interrupted/).
Managing interruptions and my attention means I have to triage emails based on
only two things: who sent them, and what they wrote in the subject line. If I
didn't answer yours, it's probably not personal: I probably glanced at it when
-it arrived and mentally put it on the "later" pile instead of the "now" pile,
-and "later" can be a very long time indeed.
+it arrived and mentally put it on the “later” pile instead of the “now” pile,
+and “later” can be a very long time indeed.
If it was actually important that I read and respond to your email, and I
couldn't tell that from the subject, what the hell is wrong with your writing?