Wording fixes and yes->maybe conversion on email babble.

2 files changed, 6 insertions, 4 deletions

diff --git a/static/media/email/flowchart.png b/static/media/email/flowchart.png
index 2cd40b7..a3f5ef0 100644
--- a/static/media/email/flowchart.png
+++ b/static/media/email/flowchart.png
diff --git a/wiki/email.md b/wiki/email.md
index 91a3789..c584452 100644
--- a/wiki/email.md
+++ b/wiki/email.md
@@ -5,11 +5,13 @@ yes, then read immediately. If no, then will I act differently after reading
 it? If yes, then read immediately. If no, then is it from someone funny? If
 yes, then read immediately. If no, UNREAD FOREVER.](/media/email/flowchart)
 
-I get a lot of email, usually whenever I'm in [the middle of something
+I get a lot of email, often while I'm in [the middle of something
 thought-intensive](http://blog.ninlabs.com/2013/01/programmer-interrupted/).
-If I didn't answer yours, it's probably not personal: I probably glanced at
-the subject line and the sender and mentally put it on the "later" pile
-instead of the "now" pile. That pile is, effectively, a black hole.
+Managing interruptions and my attention means I have to triage emails based on
+only two things: who sent them, and what they wrote in the subject line. If I
+didn't answer yours, it's probably not personal: I probably glanced at it when
+it arrived and mentally put it on the "later" pile instead of the "now" pile,
+and "later" can be a very long time indeed.
 
 If it was actually important that I read and respond to your email, and I
 couldn't tell that from the subject, what the hell is wrong with your writing?