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| -rw-r--r-- | static/media/email/flowchart.png | bin | 45174 -> 46297 bytes | |||
| -rw-r--r-- | wiki/email.md | 10 |
2 files changed, 6 insertions, 4 deletions
diff --git a/static/media/email/flowchart.png b/static/media/email/flowchart.png Binary files differindex 2cd40b7..a3f5ef0 100644 --- a/static/media/email/flowchart.png +++ b/static/media/email/flowchart.png diff --git a/wiki/email.md b/wiki/email.md index 91a3789..c584452 100644 --- a/wiki/email.md +++ b/wiki/email.md @@ -5,11 +5,13 @@ yes, then read immediately. If no, then will I act differently after reading it? If yes, then read immediately. If no, then is it from someone funny? If yes, then read immediately. If no, UNREAD FOREVER.](/media/email/flowchart) -I get a lot of email, usually whenever I'm in [the middle of something +I get a lot of email, often while I'm in [the middle of something thought-intensive](http://blog.ninlabs.com/2013/01/programmer-interrupted/). -If I didn't answer yours, it's probably not personal: I probably glanced at -the subject line and the sender and mentally put it on the "later" pile -instead of the "now" pile. That pile is, effectively, a black hole. +Managing interruptions and my attention means I have to triage emails based on +only two things: who sent them, and what they wrote in the subject line. If I +didn't answer yours, it's probably not personal: I probably glanced at it when +it arrived and mentally put it on the "later" pile instead of the "now" pile, +and "later" can be a very long time indeed. If it was actually important that I read and respond to your email, and I couldn't tell that from the subject, what the hell is wrong with your writing? |
